At The Wise Leopard, your satisfaction matters deeply to me. If you're not completely happy with your purchase for any reason, I want to make it right.
Returns
- We accept returns within 30 days of delivery
- The cooling mist must be unopened and returned in the original packaging
- Refunds will be issued to your original payment method
- Refunds typically process within 7-14 business days after we receive your return
How to Initiate a Return:
- Email us at info@thewiseleopard.com
- Include your order number and reason for return
Damaged or Defective Items
If you receive a damaged or defective product:
- Contact us within 7 days of delivery
- Include photos of the damaged item and packaging
- We'll arrange a replacement or refund at no cost to you
- You won't be responsible for return shipping in these cases
I stand behind the quality of every product we create. If something isn't right, I want to know about it so we can fix it.
