At The Wise Leopard, your satisfaction matters deeply to Us. If you're not completely happy with your purchase for any reason, We want to make it right.
Returns
- We accept returns within 30 days of delivery
- The cooling mist must be unopened and returned in the original packaging
- Refunds will be issued to your original payment method
- Refunds typically process within 7-14 business days after we receive your return
How to Initiate a Return:
- Email us at info@thewiseleopard.com
- Include your order number and reason for return
Damaged or Defective Items
If you receive a damaged or defective product:
- Contact us within 7 days of delivery
- Include photos of the damaged item and packaging
- We'll arrange a replacement or refund at no cost to you
- You won't be responsible for return shipping in these cases
We stand behind the quality of every product we create. If something isn't right, We want to know about it so we can fix it.
